Senior Project Engineer/ Third Line Engineer

2021-11-15 09:37:032021-12-12BPM Tech
Job TypePermanent
LocationSomerset
AreaAvon, EnglandDevon, EnglandGloucestershire, EnglandSomerset, EnglandWiltshire, EnglandAvonEnglandSomerset
SectorInfrastructure, Support and Implementation
Salary£28000 - £34000 per annum, Benefits: Private healthcare, contrib
CurrencyGBP
Start Date2021/11/15
Job RefV-36807-1
Job Views18
Description
Senior Project Engineer/ Third Line Engineer

Our client, a leading managed services provider based in Somerset, are looking to add an experienced third line engineer to their growing team to work on complex projects and to mentor junior engineers.


Role Summary:

As a Senior Project Engineer, you are responsible for the planning and delivery of projects that fall into the most complex and time-consuming higher tier categories, where you have been assigned as Project Lead. Using your extensive experience and wisdom, you will be a role model for more junior engineers, and a champion for best practice of processes. You will be an integral member of the most senior engineering personnel, delivering service excellence and growth to all around you. Our Project Team are committed to delivering high quality, consistent projects and demonstrate core values in everything they do.

Key Responsibilities: 
-Provide high-level customer care and build relationships with customers as one of the most senior technical resources in the Projects team
- Take the lead for and deliver more complex technology change projects working to templates and tasks to ensure consistency and quality of project delivery
- Create project plans and schedules of works for assigned projects
- Update document management platform and produce handover document at the agreed project end date, deliver and discuss with service delivery team
- Assist with lower-tier project delivery when required, and act as a mentor and example of best practice within the team
- Drive company knowledge and understanding of emerging technologies, work with partners and vendors to research new products where gaps in technology exist.

Essential Experience & Skills:
-5 years IT and customer service experience
- Full UK driving license 
- Expert Windows server troubleshooting experience
- Expert Microsoft 365 and Azure administration experience, including PowerShell skills
- Expert networking diagnosis, including; ADSL, ISDN, VOIP, SIP, VLAN, Routing
-  Advanced Mac/Linux troubleshooting experience
- Advanced Virtualisation platforms experience; VMware, Hyper-V
- Advanced Microsoft Exchange on-premise experience
- Expert Server hardware troubleshooting experience; Dell, HP
- Advanced Backup and DR experience

Benefits: 

 - 21 days holiday plus bank holidays, increasing by 1 day every two years of service to a maximum of 25 plus bank holidays
- Career development and training plans for all team members
- Weekly 1-2-1’s
- Private healthcare after 2 years’ service
- Contributory pension scheme
- Regular company social activities 
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