Mobile Services Engineer

This job does not exist anymore.

Try running a new searchor browse our vacancies.

Or fill in the form below to receive job alerts.

2021-11-30 10:49:031970-01-01BPM Tech
Job TypePermanent
AreaBerkshire, EnglandEssex, EnglandKent, EnglandLondon, EnglandSurrey, EnglandBerkshireEnglandLondon
SectorInfrastructure, Support and Implementation
Salary£25000 - £30000 per annum
Start Date2021/11/30
Job RefV-36828
Job Views27
Our London based client are seeking an experienced Customer Support Technician, ideally with knowledge and competency within I.T and telephony, to provide Mobile Device Management support to their London client base. This role will be a hybrid mix of office, home working and visits to client sites around London 1-3 times per week.

What you’ll be doing:

  • assisting in the provision of mobile service requests within SLA via an incident management tool
  • assisting in the allocation and control of mobile equipment, services and facilities
  • maintaining records and databases in respect of equipment & services
  • assisting in the management of the mobile processes
  • managing 3rd party suppliers in order to provide high standard of service delivery & support
  • liaising with customers in order to provide advice and support
  • ensuring internal processes are adhered to
  • producing accurate reports that are shared with the customer
  • managing team administration, including billing
  • performing any other duties and responsibilities as may be assigned by the senior team members
What we’re looking for:
  • Experience with providing a high standard of customer support and experience of working with customers at all levels
  • Excellent planning and organisational skills and attention to detail
  • Excellent written and verbal communication skills
  • Experience of dealing with staff at all levels of the business and also with 3rd party suppliers
  • Ability to work flexibly and as part of a team to meet the team objectives
  • Good technical skills, in MS Office applications, especially excel
  • Driving Licence and Car as travel to client sites is required
  • Experience with incident management
  • Experience with mobile networks
  • Experience with reporting and billing analysis
  • Awareness of telephony solutions
  • Awareness of MDM solutions
Job TypeClear
Sign in
Similar Jobs
  • Infrastructure Project Manager
    England, Avon
    Business Change & Transformation
    £45000 - £50000 per annum

    Role:           Infrastructure Project Manager

    Location:    Remote Based

    Salary:        £50,000pa + benefits

    Skills:          Project Management, Infrastructure/Network Rollouts, Multiple Sites, Prince 2


    A minimum 2 year fixed term contrac...
  • Application Consultant
    England, Avon
    Architecture & Development
    £45000 - £57000 per annum

    Role:         Application Consultant 

    Location:   Remote based - Initial 2 months will require regular travel to Oxford

    Salary:      £45,000 - £55,000pa

    Skills:        Software Implementation, Configuration, Process/Workflow, Basic Coding


  • Internal IT Support Engineer
    England, Warwickshire
    Infrastructure, Support and Implementation
    £150 - £200 per day

    Internal IT Support Engineer


    Role:                  Internal IT Support Engineer

    Type:                 Contract 

    Duration:          3 months 

    Rate:                 £150 - £200/day 

    Location:          Cove...
Email Me Jobs Like This
Subscribed to similar jobs notifications
We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionUsed to track your user session on our website.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Google AnalyticsGoogle Analytics is an analytics tool to measure website, app, digital and offline data to gain user insights.

More Details