IT EUC Engineer
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| Job Type | Permanent |
| Location | United Kingdom |
| Area | Bedfordshire, EnglandBerkshire, EnglandBuckinghamshire, EnglandCambridgeshire, EnglandCheshire, EnglandDerbyshire, EnglandEssex, EnglandGloucestershire, EnglandHampshire, EnglandHereford and Worcester, EnglandHerefordshire, EnglandHertfordshire, EnglandHuntingdonshire, EnglandKent, EnglandLeicestershire, EnglandLondon, EnglandNorfolk, EnglandNorthamptonshire, EnglandNottinghamshire, EnglandOxfordshire, EnglandRutland, EnglandShropshire, EnglandSomerset, England |
| Sector | Infrastructure, Support and Implementation |
| Salary | £33000 - £38000 per annum, Benefits: + Private Healthcare, Bonus |
| Currency | GBP |
| Start Date | 2022/01/06 |
| Job Ref | V-36842 |
| Job Views | 35 |
- Description
- Role Profile: IT End User Computing (EUC) Engineer
Company: Circle Health Group https://www.circlehealth.co.uk/ and www.bmihealthcare.co.uk
Location: Remote Based with travel to sites across the UK (Mainly Midlands and South England)
Salary: £33,000pa - £38,000pa + Private Healthcare and Pension
Skills: End user support, 2nd/3rd line support, Desktop Support, Windows 10, MS Office 365, Active Directory, LAN/WAN
Position:
A fantastic opportunity to join my client who are recruiting for 2nd/3rd line desktop support professionals to be part of their EUC team, assisting in the delivery of a major desktop rollout out across 60+ sites in the UK, as well as rolling out Office 365 and Windows 10. You will also go to sites, post migration, to perform floor-walking duties for staff in order to ensure post-migration support is on-hand.
The role requires a broad working knowledge across a number of end user technologies, and the ability to perform updates and troubleshoot issues at a 3rd line level.
Responsibilities for the EUC (IT Support) Engineer include:- Play a major role in the rollout of new desktops and Office 365 and Windows 10 across Dell equipment.
- Undertake typical break fix and support activities on all EUC related infrastructure, both on-site and remotely, as required including general maintenance and system upgrades
- Support the delivery of services within agreed timescales and in accordance with SLAs
- Support the delivery of major EUC projects and change programmes
- Manage the installation, support and maintenance of production systems to completion
- Take ownership of incidents ensuring coordination of resolving parties, effective communication to stakeholders and where needed, post incident review
- 5 years experience in an end user desktop support role, delivering support across multiple locations
- Experience supporting EUC technologies such as, group policy, Windows 7/10, Physical hardware, Active Directory, Office 365, Mobile Device Management, Desktop/Application virtualisation, TCP/IP, LAN/WAN & Windows networking (DHCP & DNC)
- Good experience in vendor patching and patching technologies (Microsoft, 3rd party)
- Microsoft certifications - Desirable
- Knowledge of cloud infrastructure services - Azure/AWS
- Excellent customer service skills
