2nd Line IT Engineer
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Job Type | Permanent |
Location | Huddersfield |
Area | Yorkshire, England |
Sector | Infrastructure, Support and Implementation |
Salary | £20000 - £22000 per annum |
Currency | GBP |
Start Date | 2022/08/04 |
Job Ref | V-37012 |
Job Views | 232 |
- Description
1st/2nd Line Support Analyst
Role: 1st/2nd Line Support Analyst
Location: Huddersfield (Office Based)
Salary: £22,000
My client, a growing MSP, are looking to recruit a 1st/2nd Line Support Analyst to provide excellent customer focused technical support to clients, assisting with a range of hardware and software problems via telephone and email.
Key skills/experience;- Experience in an IT helpdesk or similar role (ideally 18 months+)
- Excellent telephone manner and face to face communication skills
- Sound knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 7/Windows 10)
- General understanding of networking and hardware
- Thorough understanding of PC hardware set-up and configuration
- Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint)
- Experience with Active Directory