2nd Line IT Engineer


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https://www.bpmtech.co.uk/job-search/514-2nd-line-it-engineer/infrastructure-support-and-implementation/yorkshire/job2022-08-05 10:31:161970-01-01BPM Tech
Job TypePermanent
LocationHuddersfield
AreaYorkshire, EnglandYorkshireEnglandHuddersfield
SectorInfrastructure, Support and Implementation
Salary£20000 - £22000 per annum
CurrencyGBP
Start Date2022/08/04
Job RefV-37012
Job Views232
Description


1st/2nd Line Support Analyst 

Role:           1st/2nd Line Support Analyst

Location:     Huddersfield (Office Based)

Salary:        £22,000

    

My client, a growing MSP, are looking to recruit a 1st/2nd Line Support Analyst to provide excellent customer focused technical support to clients, assisting with a range of hardware and software problems via telephone and email.

Key skills/experience; 

  • Experience in an IT helpdesk or similar role (ideally 18 months+)
  • Excellent telephone manner and face to face communication skills
  • Sound knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 7/Windows 10)
  • General understanding of networking and hardware
  • Thorough understanding of PC hardware set-up and configuration
  • Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint)
  • Experience with Active Directory
 
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