IT EUC Engineer

https://www.bpmtech.co.uk/job-search/700-it-euc-engineer/infrastructure-support-and-implementation/glasgow/job2024-09-16 14:11:082024-10-13BPM Tech
Job TypePermanent
LocationGlasgow
AreaGlasgow, ScotlandGlasgowScotlandGlasgow
SectorInfrastructure, Support and Implementation
Salary£35000 - £39000 per annum
CurrencyGBP
Start Date2024/09/15
Job RefV-37261
Job Views290
Description

End User Computing (EUC) Engineer 

Location:     Glasgow - Hybrid 

Salary:         £35,000 to £39,000

Are you a skilled IT professional with a passion for delivering top-notch desktop support and end-user computing solutions? My client, a leading organisation with over £500M and 6,000+ end-users re seeking an experienced EUC Engineer to enhance their IT support operations.

Key Responsibilities:

  • End User Computing Support: Provide high-quality support to end-users, addressing technical issues with Windows 7/10, physical hardware, Active Directory, Office 365, and more.
  • EUC Technologies: Manage and optimise group policies, mobile device management, desktop/application virtualization, TCP/IP, LAN/WAN, and Windows networking (DHCP & DNS).
  • Image Design & Deployment: Develop and deploy system images, ensuring efficient and reliable installations.
  • Patching: Oversee vendor patching and ensure timely and effective patch management.
  • Communication & Problem-Solving: Deliver exceptional service through clear communication, effective problem-solving, and a customer-centric approach.
  • Team Collaboration: Contribute to team development and adapt to business changes while maintaining a professional, service-oriented attitude.
  • Travel & Flexibility: Support multiple locations, resolve high-priority issues, and provide out-of-hours support as needed.
Qualifications:

  • Experience: Minimum of 3 years in an End User Computing or Desktop Support role within a medium/large organisation
  • Technical Skills: Proficient in EUC technologies including group policy management, Windows 7/10, physical hardware, Active Directory, Office 365, programming/scripting, mobile device management, SCCM, desktop/application virtualization, TCP/IP, LAN/WAN, and Windows networking (DHCP & DNS). Experience using SCCM is essential
  • Additional Experience: At least 1 year in image design and deployment technologies and vendor patching.
  • Communication: Excellent verbal and written communication skills with a proven ability to deliver high-quality results.
  • Problem-Solving: Demonstrated success in addressing customer needs, managing sensitive information, and providing effective solutions.
  • Team Player: Ability to work within a professional, service-oriented IT team and support business functions across various locations.
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